Primero Systems
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Website Terms of Use

Applies to kiluma.ai and primerosystems.com

Version date: August 10, 2026  ·  v1.0

1. About These Terms

These Website Terms of Use (“Website Terms”) govern your access to and use of the Primero Systems Inc. (“Primero,” “we,” “us,” or “our”) websites at kiluma.ai and primerosystems.com (the “Sites”). By accessing or using the Sites, you agree to these Website Terms. If you do not agree, please do not use the Sites.

Important — the product is governed separately. These Website Terms govern only your use of the Sites as informational and marketing properties. Your use of the Kiluma™ product and platform (the “Service”) is governed by the separate Kiluma Terms of Service and the related Data Processing Addendum, Acceptable Use Policy, and Privacy Policy — not by these Website Terms. If you register for or access the Service through a link on the Sites, the Service’s own terms apply to that use.

2. Informational Purpose; No Reliance

The content on the Sites is provided for general information and marketing purposes only. It does not constitute professional, legal, financial, or other advice, and you should not rely on it as such. Product descriptions, availability, pricing, roadmaps, and any forward-looking statements are subject to change without notice and are not commitments or guarantees.

3. Intellectual Property; Limited License

The Sites and their content — including text, graphics, logos, images, and design, and the Kiluma and Primero Systems names and marks — are owned by Primero or its licensors and are protected by copyright, trademark, and other intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to view and use the Sites for your own informational and business-evaluation purposes. You may not copy, reproduce, republish, scrape, harvest, frame, mirror, or create derivative works from the Sites or their content, or use our names or marks, without our prior written permission.

4. Acceptable Use of the Sites

You agree not to:

  • Use the Sites in violation of any applicable law or third-party right.

  • Access or attempt to access non-public areas of the Sites or their underlying systems.

  • Probe, scan, or test the vulnerability of the Sites, or breach or circumvent any security or access-control measure.

  • Introduce malware or other malicious code, or engage in phishing or fraudulent activity.

  • Use bots, scrapers, crawlers, or other automated means, except as permitted by our robots.txt and any published rate limits.

  • Interfere with, disrupt, or place an undue or disproportionate load on the Sites.

  • Submit false, misleading, or unlawful information through any form, or use the Sites to send unlawful, deceptive, or unsolicited communications.

5. Your Submissions and Feedback

If you submit information through a form on the Sites (for example, a contact, demo, or newsletter form), you are responsible for its accuracy and for having the right to provide it. Please do not submit confidential or sensitive information through the Sites. Any feedback, suggestions, or ideas you submit are governed by the feedback terms in the Kiluma Terms of Service, and we may use them without restriction or obligation to you. Our handling of personal information you provide through the Sites is described in our Privacy Policy.

6. Third-Party Links and Services

The Sites may link to third-party websites and services that we do not control. We provide those links for convenience and are not responsible for third-party content, products, or practices. Your use of any third-party site or service is governed by its own terms.

7. Privacy

Our collection and use of personal information through the Sites is described in the Primero Systems Privacy Policy, which is incorporated into these Website Terms by reference. The Sites use cookies and similar technologies as described in that Policy, including the consent controls that apply to visitors in the EEA, the UK, and Switzerland.

8. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITES AND ALL CONTENT AND MATERIALS ON THEM ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTY OF ANY KIND. PRIMERO SYSTEMS INC. AND ITS AFFILIATES AND LICENSORS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY CONTENT IS ACCURATE, COMPLETE, OR CURRENT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PRIMERO SYSTEMS INC. AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR INABILITY TO USE, THE SITES. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITES WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100). NOTHING IN THESE WEBSITE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

10. Indemnification

You will indemnify and hold harmless Primero Systems Inc. and its affiliates and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or relating to your misuse of the Sites or your violation of these Website Terms or applicable law.

11. Changes to the Sites and These Terms

We may modify, suspend, or discontinue the Sites or any part of them at any time. We may also modify these Website Terms from time to time; changes are effective when posted with an updated “Last Updated” date, and your continued use of the Sites after that constitutes acceptance. If you do not agree to a change, please stop using the Sites.

12. Governing Law; Venue

These Website Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. The state and federal courts located in San Diego County, California will have exclusive jurisdiction over any dispute arising out of or relating to the Sites or these Website Terms, and you consent to venue there. This Section governs use of the Sites only; disputes concerning the Kiluma Service are governed by the dispute-resolution provisions of the Kiluma Terms of Service.

13. General

If any provision of these Website Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of it. These Website Terms, together with the documents they reference, are the entire agreement between you and Primero concerning your use of the Sites.

14. Contact

For questions about these Website Terms, contact:

Primero Systems Inc.
11440 West Bernardo Court, Suite 300
San Diego, CA 92127
Legal: legal@primerosystems.com
Privacy: privacy@kiluma.ai